1. Introduction

Pine Électrique is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, whether through our website, by email, phone, or in person.
By using our services, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Property address

• Project details

• Payment information (when applicable)

• Any information you voluntarily provide when contacting us

We may also collect limited technical information (such as IP address or browser type) if you visit our website.

3. How We Use Your Information
We use your information to:

• Respond to inquiries and service requests

• Provide electrical services

• Prepare quotes and invoices

• Communicate regarding ongoing or completed projects

• Improve our services and customer experience

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information
We may share your information only when necessary:

• With service providers assisting in business operations (e.g., accounting or payment processing)

• When required by law or regulatory authorities

• To protect our legal rights

All third parties are required to maintain confidentiality.

5. Data Security
We implement appropriate administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is completely secure.

6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in Quebec and Canada.

7. Your Rights
If you are a resident of Quebec or Canada, you have the right to:

• Access your personal information

• Request corrections

• Withdraw consent where applicable

• Request deletion of your data (subject to legal obligations)

To exercise your rights, please contact us using the details below.

8. Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact:
Pine Électrique
Email: pineelectrique@gmail.com
Phone: 514-884-5966

9. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date.